You would order a service the same way as a product unless you are booking telephone advice. Selected the service you require and add the item(s) to your shopping cart by using the “add to basket” button which is easily identify able on the service page.
Next you should proceed to check out. If you have an account on the website then please sign in at this point. If you are a new customer, an account will automatically be created for you when you check out.
At the end of the checkout process you will be asked to submit your card details for the payment. Your payment will be taken through PayPal using a range of different credit and debit cards.
After the payment has been received and are logged into the website you will be to use the service you have purchased from your account area on the website.
No. You do not have to become a member, you can simple set up a regular account and purchase the service or product of your choice without signing up to our membership plans. However, we would suggest having a look at our membership plans as they will save you money if you think you would be wanting to purchase more than one product or service. We offer a 30-day free trial on any of our membership plans, giving you a 20% discount off all our products and services as well as regular Home Office updates. However, please be aware that this does not include telephone advice. To find out more about our memberships click here.
If you have a legal plan with us you are entitled to two 30 minute consultations with a immigration lawyer every two months. If you however require further legal advice your will have to pay an additional fee for the consultation?
To change the address used for all subscriptions, the customer needs to:
1. Go to their My Account page.
2. Select the Edit link next to the shipping or billing address.
3. Enter the new address details in the form.
4. Tick the checkbox: Update the address used for all of my active subscriptions.
5. Save Address
You are in total control of your membership. If you wish to cancel, pause, upgrade and even downgrade your membership you do so. Simply follow the following instructions:
1. Log into your account
2. Go to the dashboard
3. Select “Account settings” in the top right-hand corner under your name
4. In your settings, you can click “cancel” to end your trail. You will then not be charged by DIY UK Immigration Services.com
On occasion, a renewal order may need payment either because:
If payment is required on the renewal order for a subscription, a Pay button is also displayed next to the order under Recent Orders of both the My Account > View Subscription page and the My Account page.
The Pay action is only displayed when: